Professional Power Tool Repairs in Windhoek, Namibia
Don’t replace that broken power tool – repair it! Total Tools Namibia’s Prosperita repair centre in Windhoek offers expert repairs with genuine parts, factory-trained technicians, and a 12-month warranty guarantee.
Most repairs cost 30-60% less than replacement and are completed within 5-7 working days.
- Call +264 83 330 0450
- Drop-off at Auas Valley Shopping Mall
Why Choose Total Tools Repair Centre Namibia?
- Only Authorised Service Centre – Official Total Tools importer & distributor in Namibia
- Genuine Parts Guarantee – Hundreds of thousands of original spare parts at Prosperita
- Factory-Trained Technicians – Specialised expertise on Total Tools products
- 12-Month Warranty – Repairs don't void your warranty
- Transparent Pricing – No hidden fees, detailed quotations
- Fast Turnaround – Most repairs done in 5-7 working days
How Our Power Tool Repair Process Works
1. Drop-Off Your Tool
Visit Total Tools Auas Valley (Shop 02 Auas Valley Shopping Mall, Windhoek). Bring your tool and original invoice. Get a reference number. No appointment needed.
Hours: Mon-Fri 9 am-6 pm | Sat 9 am-1 pm
2. Assessment at Prosperita
Your tool goes to our Prosperita repair centre where technicians diagnose the issue and check parts availability.
Timeline: 48-72 hours
3. Receive Quotation
Get a detailed quote via phone/email, including parts, labour, and completion time. No obligation to proceed.
4. Repair Begins
Once approved and paid, genuine Total Tools parts are installed at Prosperita following manufacturer’s procedures.
5. Collection
We notify you when your tool is ready. Collect at Auas Valley with full documentation of work performed.
What Tools We Repair in Windhoek
Our Prosperita repair centre services all Total Tools professional power tools:
Power Tools:
- Drills, hammer drills, impact drivers
- Angle grinders, circular saws, jigsaws
- Sanders, polishers, planers
- Demolition hammers, rotary hammers
- Heat guns, routers, multi-tools
Common Repairs:
- Motor replacement & rewinding
- Switch & trigger repairs
- Gearbox servicing
- Carbon brush replacement
- Power cord repairs
- Battery reconditioning
- Housing & casing repairs
Warranty & After-Sales Support
12-Month Warranty
Every professional power tool includes a 12-month warranty from the purchase date.
Covers: Manufacturing defects, component failures, electrical issues
Excludes: Normal wear items, misuse, unauthorised modifications
Important: Keep your original invoice. Repairs at our authorised Prosperita centre maintain your warranty.
Out-of-Warranty Repairs
Still available at competitive rates with the same quality service and genuine parts.
Service Centre Locations & Contact
Drop-Off & Collection
Total Tools Auas Valley
Shop 02 Auas Valley Shopping Mall, Lower ground floor
Windhoek, Namibia
- +264 83 330 0450
- [email protected]
- totaltools.com.na
Hours: Mon-Fri 9:00 am-6:00 pm | Sat 9:00 am-1:00 pm
Repair Facility
Prosperita Repair Centre – Our dedicated technical facility equipped with hundreds of thousands of spare parts and diagnostic equipment. All repairs performed here by factory-trained technicians.
Frequently Asked Questions About Tool Repairs
How much do repairs cost?
Most repairs range from 30-60% of replacement cost. Simple repairs (brushes, switches) start from N$200-500. Complex repairs (motors, gearboxes) N$500-3,000. Get a free quote: +264 83 330 0450
How long will repairs take?
Standard timeline: 7-10 working days total (48-72 hours assessment + 5-7 days repair). Rush service available for urgent needs.
Will repairs void my warranty?
No! Repairs at our authorised Prosperita centre maintain your 12-month warranty. DIY repairs or unauthorised technicians WILL void it.
Can you repair tools bought elsewhere?
Yes, if it’s a genuine Total Tools product purchased from authorised Namibian retailers with proof of purchase.
Do I need an appointment?
No. Visit our Auas Valley location during business hours. Drop-off takes 10-15 minutes.
What should I bring?
Your tool, original purchase invoice (for warranty), and any relevant accessories.
Can I track my repair?
Yes. Call or email with your reference number for real-time updates on assessment, quotation, repair progress, and completion.
What payment methods do you accept?
Cash, EFT, credit/debit cards, and corporate accounts. Payment is required after quotation approval.
Ready to Repair Your Power Tool?
Don’t let a broken tool cost you time and money. Get it expertly repaired at our Prosperita repair centre with genuine parts and professional service.
Contact Us Today:
- Visit: Shop 02 Auas Valley Shopping Mall, Windhoek
- Call: +264 83 330 0450
- Email: [email protected]
